Refund & Returns Policy

Returns & Exchange Window

At Shara Picks, we meticulously inspect every handbag, purse, and accessory before dispatch. If you need an exchange or wish to return an item, you are eligible to request it within 3 days of receiving your delivery.

Conditions for Return

To qualify for a smooth return or exchange, your item must fulfill these requirements:

• The product must be brand new, unused, and in its pristine original condition.
• It must include all original tags, protective packaging, dust bags, and boxes intact.
• Products showing signs of wear, makeup stains, scratches, or physical alterations will not be accepted.

Refund Processing

Once your returned item arrives at our facility and passes our quality inspection, we will update you via phone or email. Approved refunds will be transferred via your original payment channel or mobile wallet (bKash/Nagad) within 3-5 working days.

Delivery Charges for Returns

If the return or exchange is due to our oversight (such as an incorrect item shipped or a defective product), Shara Picks will fully cover the courier delivery charges. For exchanges based on personal preference, the standard delivery fee will be handled by the customer.